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Refund and Return Policy
All refunds take anywhere between a few minutes to up to 10 business days depending on the payment method you made as we offer a couple dozen payment options depending on your country so it will vary depending on your payment method. A refund can be issued to you if the following apply bel ...
- Gift Certificate: Returning Gift Certificate
Buyers If you are a buyer, and received some form of a gift certificate on an exchange, then you can request a refund at anytime. Traders If you are a trader, and received some form of a gift certificate for your previous account, then you can not request a refund in a form of cash or have your ...