One Year Warranty Pack
Warranty Pack Information
We believe in offering a straight up realistic policy to our customers on all our accounts we sell. Unlike any other company, we actually offer warranty on our accounts as we strongly believe believe in protecting your account as much as possible (sites that offer lifetime guarantees are scams, as can you name another big company out there that actually offers this), and therefore will spend the extra time with you on every account by offering unique features such as customized, transferred, and leveled by us characters along with actually calling the game developers and modifying the necessary information required to secure each account.
What does a warranty pack protect against?
• Recalled Accounts
• Disabled Accounts
• Incorrectly profiled Accounts
• Other issues not caused by you
This guarantee ensures that you will receive a brand new account upgrade without any additional fees or costs if something happens to your account as a result from a mistake incurred by our company. Hence if you take care of your account and any problem occurring with your account arises from our mistake, you will receive a guarantee of up to ten years.
What do I get with a Warranty Pack?
1 Year Recall Warranty On Your Account
If the original owner recalls the account, we will provide a full exchange (exchange up to 150% of your original purchase amount).
1 Year Disabled Warranty On Your Account
If the account is banned, or disabled, we will provide a full exchange (exchange up to 150% of your original purchase amount).
Misprofiled Warranty
If the account does not match the original description (24 hours after delivery to report this) we will provide a full exchange (exchange up to 150% of your original purchase amount).
1 Year Technical Support Warranty On Your Account
We will assist you with any additional technical issues with your account.
What happens after one year has expired?
Once your warranty has expired, you may choose to purchase additional warranty time on your account by going to our shopping cart, adding a warranty pack to your cart, and checking out.
Can my warranty be voided?
Your warranty can be voided under any of these following conditions:
- Your account is suspended because of ordering power leveling services, game currency, or in-game items.
- Your account is disabled or suspended from the automated device called botting.
- You have incurred billing issues with the gaming company where you owe them money. This will create a suspension or ban from playing the game until the issue is resolved.
- You violated clear terms and conditions of the game, such as profanity, spamming, botting, disturbing other game players, and similar actions.
How does a warranty pack benefit me?
If you decide to opt out of purchasing a warranty pack for your account, we maybe unable to assist you if an issue occurs with your account.
I don't want an exchange, I want my actual account back if I order warranty. Can you do this?
We will do our best to work with the associated game companies so that you can keep your account and resolve all related issues. We will have someone on call everyday to get these issues resolved if they ever occur.
How do I use my warranty pack?
If a problem ever happens to your account that you need to report to us, please e-mail customer support for additional assistance.
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