FAQ: Ultimate Database For Answers

Processing
Your submission is now in queue. An agent will review your submission shortly. If approved, the status will change to processing. No more work is required on your end at this time.

Email Updated
Your submission has been pre approved and is in the process of being assigned to agent. No more work is required on your end at this time.

Assigned to Agent
Your submission has been pre approved and has been assigned to agent. No more work is required on your end at this time.

Pending Payment
Your submission has been approved and your payment is expected to be issued shortly.

Payment Sent
Your submission has now been completed. An agent has processed your account, and issued your payment.

Awaiting Your Reply
An e-mail has been sent to you that requires your attention.

Denied or Needs More Verification
Your submission has been denied. This happened because of one or more of the following reasons:

• We are currently overstocked with accounts for your game. Please try selling your account again later.
• Your account is considered "high risk".
• We are currently not interested in purchasing your account at this time.

Expired or Offer Sent
Your submission was never completed. This happened because of any of the following reasons:

• You received a blank page because too many people were entering in quotes simultaneously.
• You submitted your character information but didn't complete page 2 requiring you to submit your account information.
• Your character and account information didn't submit to our system.

In order to resolve this issue, please re-submit your account information to us again. If you still experience problems, please contact support, or review common FAQ responses on our site in order to resolve this common issue with Offer Sent Status Accounts.