FAQ: Ultimate Database For Answers

• Register to our website
• Click on Tracking
• Click on Buyers
• Enter your order number (6 digit order number) (Example: 122222)
• You will now have your up to date current status on your order.

Authorizing
Your order requires verification. An e-mail has been sent to your payment e-mail address which requires your attention.

Pending Delivery
Your order has been approved. An agent will deliver your order shortly. No additional work is required at this time.

Delivery
Your order has been approved. An agent will deliver your order shortly. No additional work is required at this time. 

Queue
Your order has been approved. An agent will deliver your order shortly. No additional work is required at this time.

Exchange
Your order was approved for an exchange. An agent will deliver your order shortly. No additional work is required at this time.

eCheck
Your order is in queue. An agent will review your order shortly. No additional work is required is required at this time.

Needs Attention
Your order has been approved. An agent attempted to deliver your order, but has experienced technical issues. Technical support is now working on your order, and will update your status shortly. No additional work is required at this time.

Waiting on Customer
Your order requires additional assistance. An e-mail has been sent to your payment e-mail address which requires your attention.

Customer Updated
We have received an e-mail with your additional information. An agent will review your order shortly. No additional work is required is required at this time.

Delivered
Your order has been delivered to your payment e-mail address.

Canceled
Your order was denied. An e-mail has been sent to your payment e-mail address with details.

Refunded
Your order was refunded. An e-mail has been sent to your payment e-mail address with details.